Give feedback (Friends and Family Test)
We'd like to know what you think of Hillview Medical Centre, and the experience you've had using our services.
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
Past results from September 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 146 | 76% |
| Good | 30 | 16% |
| Neither good nor poor | 7 | 4% |
| Poor | 6 | 3% |
| Very poor | 2 | 1% |
| Do not know | 1 | 1% |
Past results from August 2025
In August we received 386 responses to our request for opinion of the service received and 95% of people would recommend the practice to friends and family, 3% neither recommended or do not recommend the practice or didn't know.
Past results from July 2025
From 403 responses in July; 96% of people recommend the practice, 2% do not recommend the practice and 1% neither recommend or do not recommend the practice or didn’t know. Thank you to all patients who submit feedback. If you would like a response to your feeback please use the feedback form on the website and leave your contact information.
Past results from June 2025
From 333 responses in June, 90% of people recommend the practice, 4% do not recommend the practice and 6% neither recommend or do not recommend or did not know.
Past results from May 2025
Friends and family test (FFT) form responses for May 2025 From 355 responses in May; 92% of people recommend the practice, 2% do not recommend the practice and 5% neither recommend or do not recommend the practice or didn’t know
Past results from April 2025
From 294 responses in April; 95% of people recommend the practice, 2% do not recommend the practice and 3% neither recommend or do not recommend the practice or didn’t know.