Give feedback (Friends and Family Test)

We'd like to know what you think of Hillview Medical Centre, and the experience you've had using our services.

This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.

Past results from January 2026
How was your experience with our practice? Responses Percentage (%)
Very good 232 74%
Good 69 22%
Neither good nor poor 5 2%
Poor 2 1%
Very poor 5 2%
Do not know 0 0%
Past results from December 2025
How was your experience with our practice? Responses Percentage (%)
Very good 277 81%
Good 49 14%
Neither good nor poor 8 2%
Poor 6 2%
Very poor 4 1%
Do not know 0 0%
Past results from November 2025

Friends and family test (FFT) form responses for November 2025 From 344 responses in November; 95% of people recommend the practice, 2% do not recommend the practice and 3% neither recommend or do not recommend the practice or didn’t know.

Past results from October 2025

From 338 responses in October 2025; 95% of people recommend the practice, 3% do not recommend the practice and 2% neither recommend or do not recommend the practice or didn't know.

Past results from September 2025

Friends and family test (FFT) form responses for September 2025 From 381 responses in September; 93% of people recommend the practice, 4% do not recommend the practice and 3% neither recommend or do not recommend the practice or didn’t know.

Past results from August 2025

In August we received 386 responses to our request for opinion of the service received and 95% of people would recommend the practice to friends and family, 3% neither recommended or do not recommend the practice or didn't know.