Privacy Notice Payments

Hillview Medical Centre Privacy Notice – Payments

Plain English explanation

Contract holding GPs in the UK receive payments from their respective governments on a tiered basis. Most of the income is derived from baseline capitation payments made according to the number of patients registered with the practice on quarterly payment days. These amount paid per patient per quarter varies according to the age, sex and other demographic details for each patient. There are also graduated payments made according to the practice’s achievement of certain agreed national quality targets known as the Quality and Outcomes Framework (QUOF), for instance the proportion of diabetic patients who have had an annual review. Practices can also receive payments for participating in agreed national or local enhanced services, for instance opening early in the morning or late at night or at the weekends. Practices can also receive payments for certain national initiatives such as immunisation programs and practices may also receive incomes relating to a variety of non patient related elements such as premises. Finally there are short term initiatives and projects that practices can take part in. Practices or GPs may also receive income for participating in the education of medical students, junior doctors and GPs themselves as well as research2.

In order to make patient based payments basic and relevant necessary data about you needs to be sent to the various payment services. The release of this data is required by English laws1

We are required by Articles in the General Data Protection Regulations to provide you with the information in the following 9 subsections.

1) Data Controller contact details

Dr Deborah Shiel

2) Data Protection Officer contact details

The Surrey Heartlands CCGs DPO Support Service for GP Practices From 4th February 2019, AJ Spinks Ltd will provide the DPO Support Service for GP Practices and this will include:

The Surrey Heartlands Primary Care DPO Service is available Monday-Friday 9:00 - 17:00 (excluding bank holidays) and can be contacted via:

 Telephone: 0203 887 6923

 Email:

Self-service Portal:

3) Purpose of the processing

To enable GPs to receive payments. To provide accountability.

4) Lawful basis for processing

The processing of personal data in the delivery of direct care and for providers’ administrative purposes in this surgery and in support of direct care elsewhere is supported under the following Article 6 and 9 conditions of the GDPR:

Article 6(1)(c) “processing is necessary for compliance with a legal obligation to which the controller is subject.”


Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and

Hillview Medical Centre Privacy Notice – Payments


5) Recipient or categories

of recipients of the

processed data

The data will be shared with Health and care professionals and

support staff in this surgery and at hospitals, diagnostic and

treatment centres who contribute to your personal care. [if

possible list actual named sites such as local hospital)(s) name]

6) Rights to object You have the right to object to some or all the information being

processed under Article 21. Please contact the Data Controller or

the practice. You should be aware that this is a right to raise an

objection, that is not the same as having an absolute right to

have your wishes granted in every circumstance

7) Right to access and


You have the right to access the data that is being shared and

have any inaccuracies corrected. There is no right to have

accurate medical records deleted except when ordered by a court

of Law.

8) Retention period The data will be retained in line with the law and national



or speak to the practice.

9) Right to Complain. You have the right to complain to the Information Commissioner’s

Office, you can use this link

or calling their helpline Tel: 0303 123 1113 (local rate) or 01625

545 745 (national rate)

There are National Offices for Scotland, Northern Ireland and

Wales, (see ICO website)

1, NHS England’s powers to commission health services under the NHS Act 2006 or to delegate

such powers to CCGs and the GMS regulations 2004 (73)1

2, For more information about payments the English GPs please see; , and